Commonly asked questions

Who should I contact about my Great-West Life benefits - Great-West Life or OPTrust?

If your questions are about a specific drug, treatment or procedure, contact Great-West Life. If you want to know if you are covered for benefits or if you have a general question, contact OPTrust.

Do medical benefits exist past age 65?

Your medical benefits with Great-West Life remain the same except for drugs that are covered under the Ontario Drug Benefit Plan (ODB). The Ontario Drug Benefit Plan for seniors citizens goes into effect when you turn 65. It covers the cost of certain drugs according to a formula. If that drug is covered by ODB, Great-West Life will not reimburse you for the cost.

Why do my taxes drop so much at age 65?

At age 65 your pension is smaller as a result of CPP integration. Once you reach age 65, you are eligible for additional exemptions. However, you must submit revised federal and provincial TD1 forms to change your non-refundable tax credits.

Do I have to notify OPTrust if my spouse dies?

Yes, please provide proof of death - either a copy of the Death Certificate or the Funeral Director's Certificate. OPTrust requires this information to update your beneficiary information.