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Employers must complete the following procedures when performing a task in
the online Secure Employer Site.
How to send a secure message
- Click on the [Contact OPTrust] link.
- Select contact from:
- OPTrust Alphabetical Contact List
- Input required fields (Subject and Message)
- Add attachement (if required)
- Once complete, click on the [Send] button.
How to view a message
To view the details of a message, click on a message under the [Subject]
heading.
- Next link – takes the user to the next message.
- Previous link – takes the user to the previous message.
- View Messages link – takes the user to all messages.
How to search for a message
- Click on the [Secure Messages] link.
- Next click on the [Search Messages] link.
- Enter the search criteria. The user can search by a single criterion or a
combination of the following:
-
Reference number
-
SIN (no dashes or spaces)
- Organization (if associated with multiple organizations)
-
Date (To and From)
- 'To' and 'From' dates return messages inclusive of the date range
- The 'To' date only returns messages on or after that date
- The 'From' date only returns messages on or after that date
- Keyword.
- Click on the [Upload a Payroll File] link.
- Click on the [Browse] button to locate the file to be attached.
- Highlight the file to attach and select [Open].
- Select an organization from the drop down list. This is only applicable if the
user is associated with more than one employer.
- Add a message in the notes text box (if required).
- Click on the [Upload] button.
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Note: An e-mail notification will be sent to OPTrust when a payroll file
is successfully uploaded.
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To download and save a Buyback Deduction file/report sent by OPTrust:
- Click on the file name
- Click [Open] to view the file or [Save] to save the file.
To download and save a report sent by OPTrust:
- Click on the file name
- Click [Open] to view the file or [Save] to save the file.
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