OPTrust
Employer Manual Contact Page
Contacts For Employers
Key employer contacts at OPTrust include staff in our:
  • Member and Pensioner Services teams – for questions related to member and pensioner transactions and benefit administration
  • Data Management Group – for questions on payroll and pension data reporting.

1) Member and Pensioner Services

OPTrust’s three Member and Pensioner Services Teams are responsible for processing individual pension transactions, responding to member and employer inquiries regarding benefit entitlements, and assisting employers with administrative and policy issues.

Contact Information for Members and Pensioners
Toronto calling area: (416) 681-6100
Toll-free within Canada: 1-800-637-0024
Fax: (416) 681-6175

Employer Contacts
The OPTrust managers and benefits specialists with each Member and Pensioner Services Team have been assigned as primary contacts for employer representatives with specific ministries or agencies.

Important! E-mail messages sent to the addresses provided in this manual are not encrypted. Do not send confidential member information via unsecured e-mail. Please use the following e-mail addresses for general inquiries only.

Team 1 OPTrust Contact
Health and Long-Term Care
Natural Resources
Office of the Legislative Assembly
Office of the Provincial Auditor
Community Safety and Correctional Services

team1er@optrust.com

Team 2 OPTrust Contact
Alcohol and Gaming Commission
Centre for Addiction and Mental Health
Employment & GO Temp Services
Energy
Environment
GO Transit
Labour
LCBO
Municipal Affairs
Niagara Parks Commission
Northern Development and Mines
Ontario Pension Board
Ontario Place Corp.
Ontario Science Centre
Ontario Teachers' Pension Plan Board
St. Lawrence Parks Commission
Transportation

team2er@optrust.com

Team 3 OPTrust Contact
Agriculture and Food
Attorney General
Children’s Services
Citizenship and Immigration
Community and Social Services
Consumer and Business Services
Culture
Education
Economic Development and Trade
Finance
Francophone Affairs
Management Board Secretariat
Native Affairs
Tourism and Recreation
Training, Colleges and Universities
Workplace Safety & Insurance Appeals Tribunal

team3er@optrust.com

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2) Data Management Group

The Data Management Group (DMG) is responsible for service, contribution and payroll data submitted by employers.

Contact DMG by e-mail: dmger@optrust.com

Important! E-mail messages sent to this address are not encrypted. Do not send confidential member information via unsecured e-mail. Please use this e-mail address for general inquiries only.

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© 2009 OPSEU Pension Trust / Fiducie du régime de retraite du SEFPO