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Fact Sheet
Corrections to Your Pension Data

Last revised: December 2000
Printer Friendly Version: PDF

Why the accuracy of your pension data matters

The OPSEU Pension Trust (OPTrust) is responsible for the sound administration of the OPSEU Pension Plan and for ensuring that all members receive the pension benefits to which they are entitled. To do this, OPTrust needs complete and accurate pension data.

The accuracy of your pension data affects your pension entitlement in a number of ways. First, under the OPSEU Pension Plan, your pension is calculated based on your pensionable service credit (“credit”) and your best average annual salary over a period of five consecutive years.

Second, the OPSEU Pension Plan provides for a number of early retirement options. Under these options, members may qualify for an unreduced pension before age 65. These early retirement options include the Factor 80 provision, available until March 31, 2002, as well as the permanent Factor 90 and 60/20 provisions. Under all of these provisions, your eligibility is based on your age and your years of credit in the Plan.

As a result, OPTrust needs accurate pension data to ensure you are paid the exact pension amount that you have earned, and to confirm whether you may be eligible for an unreduced early pension. Sound data also allows you to project your retirement eligibility date(s) and your pension income more accurately, making it easier for you to plan for your retirement.

Finally, accurate pension data is essential to the administration of the OPSEU Pension Plan as a whole. As sponsors of the Plan, OPSEU and the Government of Ontario are responsible for ensuring that the Plan has the assets to pay for the entitlements of all members and pensioners. Making sure that members’ pension data is correct will allow OPTrust to ensure that we have received the funds needed to pay for members’ earned benefits.

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The Pension Data Purification Project

The importance of accurate pension data is reflected in the joint sponsorship agreement that established the OPSEU Pension Plan in 1994. Under that agreement between OPSEU and the Government of Ontario, the Province committed to providing OPTrust with accurate pension data for all members. This includes complete pension records for members who were transferred to the OPSEU Pension Plan when it was established.

To meet that obligation, the government has created the Pension Data Purification Project (PDPP). PDPP’s mandate is to ensure the accuracy of critical data that relate to OPTrust members’ pension entitlements. In doing this, PPDP works closely with OPTrust and the Ontario Pension Board (administrator of the Public Service Pension Plan).

PDPP’s staff at the Management Board Secretariat is now in the process of reviewing employee files and other sources of information. The objective is to make sure that key data affecting members’ pensions is accurately reflected in OPTrust’s records. PDPP will review records for OPTrust members who work in the Ontario Public Service (OPS) and for agencies outside the OPS.

Verifying the accuracy of this data, and making corrections where necessary, will serve several important goals:

  • It will help ensure that members have accurate information on their earned pension benefit well before they retire or terminate from the Plan.
  • It will ensure that the Province fully funds the Plan to cover the member entitlements that were transferred to OPTrust in 1995.
  • It will help ensure that the Plan has received the correct contributions for credit earned since the OPSEU Pension Plan was established.

Once the PDPP process is complete, if the corrected data shows that the OPSEU Pension Plan is owed money, this will be paid by the Government of Ontario. If it is determined that too much money has been paid to the Plan, the Government will get a credit against its future contributions.

There are two major steps in the pension data purification process.

Step 1: PDPP checks the accuracy of your pension data
PDPP’s first step is to perform a number of automated data checks. Members’ records that are found to have errors are then reviewed and corrected manually. When PDPP’s staff finds an error in a member’s data, they forward details of the recommended correction to OPTrust. PDPP plans to complete its review of members’ records by the end of 2001.

Step 2: OPTrust reviews all proposed data corrections
Once OPTrust receives a recommended data correction from PPDP, our staff performs a quality assurance review to make sure that the change is appropriate. In some cases – particularly those involving leaves of absence – OPTrust staff contact members directly for more information before any final change is made. OPTrust will only change a member’s record where there is documentation showing that the change is in order.

If OPTrust determines that a recommended correction is appropriate, we input the change into our computer system and review the rest of the member’s record to ensure that all other data reflects the correction. When a correction changes a member’s credit by more than 10 days’ service, OPTrust will send the affected member a notice of the change. OPTrust will have completed its review of changes recommended by PDPP and sent correction notices to all affected members by spring 2002.

If you receive a notice of correction, please review it carefully. The answers to some common questions are provided below.

If you need more information about the change to your record or have documentation that indicates that the change is incorrect, please contact the OPTrust staff member whose name and telephone number appear on your notice of correction.

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Answers to some common questions

Q: What is “credit”?

A: Credit (pensionable service credit) is the period of employment in years, months and days for which you contributed to the OPSEU Pension Plan or for which contributions were made on your behalf. Your credit includes any periods of prior employment or leaves of absence that you have purchased or are currently buying back. It also includes any credit you transferred to OPTrust from another pension plan.

Your credit is based on the proportion of full-time work for which you contribute to the Plan. If you work full-time, you would normally contribute based on your full-time salary and earn a full year of credit in the Plan for every year you work. If you work part-time, your contributions and the credit you earn are prorated based on the proportion of full-time hours you actually work.

Q: What effect does a correction to my credit have on my pension?

A: Your credit in the Plan is used to calculate the amount of the pension you will collect when you retire. Your credit is also used in determining whether you are eligible for an unreduced early retirement pension under the temporary Factor 80 option or the Plan’s permanent Factor 90 and 60/20 provisions.

If your credit changes due to a data correction, this will affect the value of the pension you have earned to date. It could also affect whether you qualify for an unreduced pension under one of the Plan’s early retirement options, or change the date on which you would be eligible.

Q: What kind of corrections can reduce a member’s credit?

A: Most corrections that reduce a member’s credit have to do with leaves of absence or errors regarding part-time or seasonal work.

In some cases, for example, members did not make pension contributions during a leave, but were mistakenly given credit. Where this has happened, and no buyback took place, the member’s credit must be reduced to reflect his or her actual service and contributions. Similarly, where a member worked part-time but his or her record shows credit for full-time service, the credit would be reduced to reflect the member’s actual service.

Whatever the cause of the original error, by law a person cannot be given pension credit for a period when they did not work, and for which no contributions were made. Your notice includes the details of any adjustment to your credit. This information will help you predict your pension entitlements more accurately.

Q: Could a correction increase a member’s pension?

A: Yes. It appears that more than half of all the data corrections resulting from PDPP will increase members’ credit. This could happen, for example, where credit a member had bought back following a leave of absence was not reflected in the member’s record. Similarly, if a period of service were missed due to a delay in the member’s enrolment in the Plan, the correction would increase the member’s credit.

An increase in a member’s credit will increase the value of his or her pension. It could also help the member to qualify for an immediate unreduced pension at an earlier date.

Q: My credit has been reduced because of a non-contributory leave of absence. Can I buy back the credit I have lost?

A: Under the OPSEU Pension Plan, you have 24 months from the last day of a leave of absence to submit an application to buy back credit for the period of your leave. If you are still eligible to buy back credit for a leave under this 24-month time limit, contact OPTrust immediately.

The 24-month time limit is established by the text of the OPSEU Pension Plan, which can only be changed with the approval of the Plan’s sponsors – OPSEU and the Government of Ontario.

Q: Why isn’t the change in my credit reflected in my most recent Annual Pension Statement?

A: Each spring, OPTrust mails a personal Annual Pension Statement to every member. Your statement indicates your earned credit as of December 31 of the previous year. If your pension data is corrected after the annual statements are processed, your statement will not reflect the correction, and the projected pension eligibility dates and amounts on your statement may be inaccurate.

The data correction will be noted on your next Annual Pension Statement and your pension projections on that statement will reflect the change. If you need an up-to-date Annual Pension Statement or a revised pension estimate, please contact OPTrust. Members should review their Annual Pension Statements closely, and contact OPTrust if they have any questions or concerns.

Q: Why were there errors in my records in the first place?

A: Over the years, errors in members’ pension data may have occurred for a number of reasons. These could include changes or mistakes in manual and computerized payroll, human resources and pension systems, or miscommunication between members, employers and OPTrust or the previous plan administrators.

Q: Why did it take so long for someone to notice the errors in my record?

A: The OPSEU Pension Plan began operations in 1995. At that time, OPTrust received records for more than 60,000 members from its predecessor, the Ontario Pension Board. The data in these records was originally supplied by members’ employers.

Under the agreement establishing the OPSEU Pension Plan, the Government of Ontario (the employer) agreed to review the accuracy of these records. The result is the Pension Data Purification Project, which is now providing OPTrust with the details of recommended corrections to members’ pension records.

Also, in the past, a member’s pension data was often only reviewed closely when he or she retired or left the Plan. The Pension Data Purification Project and OPTrust are now reviewing data concerning each member’s past service with the Plan and making corrections where errors are discovered. This will help members plan for the future.

For more information, please contact OPTrust Member and Pensioner Services.

Note: This Fact Sheet summarizes certain provisions of the OPSEU Pension Plan. It does not create any rights to benefits not provided for in the actual terms of the Plan. In the event of any conflict or omission, the legal documents of the OPSEU Pension Plan will govern in all cases. Members who have questions about their pension entitlements or are considering a pension-related decision should contact OPTrust directly.
 

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© 2008 OPSEU Pension Trust / Fiducie du régime de retraite du SEFPO
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