Services for Members and Retirees

posting date Revised: March 2016 print page Print this page Email link to page Email the link

OPTrust is dedicated to providing our members and retirees with the finest in service and communications. As part of our member-focused service model, OPTrust has assumed direct responsibility for providing members with information about the OPSEU Pension Plan and their own earned benefit and entitlements. 

Individual members and retirees should be directed to our Member Services line -- (416) 681-6100 in Toronto or 1 (800) 637-0024 toll-free within Canada – for information about the Plan or their own pension and entitlements. 

Additional information for members and retirees is available on the OPTrust website, including electronic versions of our newsletters (OPTions for members, The Pension Connection - retiree newsletter), booklets and other publications.

Members and retirees can also register for our secure Online Services. Once they are registered, they can complete certain pension transactions online, communicate with OPTrust through secure, two-way messaging and sign up to receive newsletters and other communications electronically.